If the address provided to us upon checkout matches the exact address we shipped your order to and your tracking reads as successfully shipped, it is the sole responsibility of the courier to deliver it to you. We are not responsible for lost or stolen packages and you should contact the courier(UPS/Canada Post) if any problems arise. Tip: if you're not going to be home during delivery hours, we suggest calling the courier and asking them to hold your package at a local pickup point for pick up to prevent it from being lost or stolen.

TANGY SHOP INC. does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

We ship your order within 3-5 business days of receiving it , we make no guarantees and will accept no liability for a longer shipping time frame.

Once the order has been processed, we will send you a shipping confirmation notification including the package tracking number.

Shipping rates are based on total order weight and location of buyer.  These rates are subject to change without notice.  

All pricing, taxes, shipping rates, etc are listed and executed in Canadian Dollars.

International Shipments are bound to have customs tax and that is paid by the customer. TANGY SHOP INC. is not responsible for paying the customs tax

TEMPERATURE/Damage

TANGY SHOP INC. will accept no liability for damaged products due to weather or shipping damage. Chips specifically Pringles are especially susceptible to shipping damage.